'When Boucon analysed our bills and provided us with a report to show the cost savings we could make by simply changing our billing provider, I was amazed and slightly sceptical.  However, they were dead right, in fact we are making even greater savings than anticipated as they aired on the side of caution in their report.  I would recommend every business goes through this analysis process as paying over the odds for calls is simply money down the drain and there is absolutely no need for it.'

When asked how much hassle was involved in the process of changing, Nikki Richards, Office Manager, replied 'Absolutely none, I faxed my bills over and received a report back in just a few days.  The decision to go ahead was a no brainer as the report showed that we would make £2,572 worth of savings every year.  Boucon completed all the paperwork for me, all I had to do was sign it.  I didn't even know anything had happened until my next bill arrived - I was delighted, it was even cheaper than I was expecting.'  Nikki went on to say ‘plus we can now access reports online which is an extremely useful service that I didn’t previously have.’  In summary Nikki says ‘it was no hassle, my bills are now cheaper and I have a better service, I am over the moon with the change’.

Don’t forget: If YOU would like to take advantage of the continually falling cost of business calls, and find out how much you could be saving on your next telephone bill, simply fax a copy of your bill to 01792 762201 or email a copy to billanalysis@boucon.com.  If you would like to discuss anything prior to sending your bill please call Steve Winkley on 01792 761743.

....for Faster and more Comprehensive Customer Service

As the range of new telecoms technology continues to increase, and opportunities for businesses to become more efficient steadily grows, Boucon have made a major investment in new premises and facilities to help companies understand what's available, and capitalise on these cost-effective ways of improving their communications.

The demonstration facilities planned will provide a perfect environment for companies to come along and see some of these new technologies working.  Technical staff will be on hand to help set-up and test customer specific scenario’s offering businesses the opportunity to experiment with applications before they invest money in them.

These new premises offer companies the chance to receive expert local training on the Mitel range of products in a professional and well-equipped setting.  Boucon plan to offer a whole host of training courses ranging from basic user training to comprehensive system administration courses all aimed at providing customers with the knowledge they need to gain maximum value from all telecoms investments.

Along with the investment of these new premises Boucon have made many changes to ensure a fast, expert and proactive service is offered to all customers. 

These changes include:

‘The Boucon Guarantee’ - offers customers a one month trial of our recommended solution, with absolutely no outlay, commitment or risk on their part whatsoever.

A complete re-structure of the business - including the introduction of Lloyd Bowden as the New Managing Director and the promotion of Steve Arnold to Technical Director.  Lloyd has over eighteen years experience in the industry and is totally dedicated to ensuring that customers receive the very best communications support from Boucon.  Steve has 11 years experience on the Mitel Product Range and will be working closely with customers to investigate which technologies can offer them benefits.

New Web-site – Boucon’s web-site has been re-designed to provide customers with free of charge guidance reports and free information on many communications topics and technologies.

New Solutions - Some new solutions have been added to our portfolio which offer businesses even greater opportunities to improve current working practices and save money – all detailed on our new web-site

The new premises are a visible representation of the investments and changes taking place within the organisation to ensure many more customers can enjoy the superior service and support offered by Boucon. 

If you would like to book a free place on one of our Mitel System Administration courses click here.

Boucon launches new website, celebrating the rapid growth of the company and announces the Boucon Guarantee.

We'd very much like to hear what you think?

CLICK HERE to feedback

Chris Nial of Hyderus described the frustrations he was facing. He explained that the basic phone system he had could not fulfil many of their needs such as conferencing, email confirmation of voicemails, simple billing, call diversion, connectivity with mobiles, home working and ability to add externally / globally based personnel to their voice network.